A “Home Away From Home”
Ronald McDonald House Charities® Piedmont Triad provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our House is a “home away from home” located steps away from Atrium Health Levine Children’s Brenner Children’s Hospital, right down the road from Novant Health Forsyth Medical Center, and close to other medical facilities, allowing quick accessibility to a child’s bedside.
Services Provided
- 36 bedrooms with private baths
- Communal kitchen with pantry items, fresh foods, and meals provided through community donations
- Living and play areas including an outdoor playground
- Linens, towels, and toiletries
- Family Support Services program including education, recreation, and referral services
- Resource Library, Computer, and Wi-Fi access
- Complimentary laundry rooms
- Secure facility with staff available onsite 24/7
- Knowledgeable, caring staff and volunteers whose main priority is our families
Eligibility
Guest families must live outside of Forsyth county and have a child 18 years old or younger who is receiving medical treatment in our community in order to be eligible to stay.
Exceptions to the eligibility standards apply, contact (336) 723-0228 to determine if you qualify.
Check-In
During check-in, a member of our Guest Services staff guides families through all paperwork, shows them the house, and answers any questions. Please ensure that each adult staying in the House has a photo ID on hand when checking in.
Check-in times are seven days a week:
Monday – Friday: 9:00 a.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Sunday: 2:00 p.m. – 8:00 p.m.
After-hours check-ins are available with advanced approval.
Parking
Parking is free, but limited. In order to ensure families have parking we ask that if you are visiting with a large group to carpool.
Love looks like encouragement on hard days. 💌 Join our Send Love Challenge by creating Valentine’s cards for families staying in our Ronald McDonald Family Rooms. Cards will be displayed to remind parents they are not alone. 🗓 Deadline: January 23
The holidays may be over, but families still arrive every day. January–March are our quietest months for volunteers — and one of the most important times to step in. A meal, a listening ear, a few hours can mean everything.
In December, you loved our #25waysin25days🌲 In January, we’re opening the door to a year of compassion, community, and care. 🚪❤️
A new year brings new beginnings, but families still need a place to stay close, rest, and heal together when a child is in the hospital. Thank you for starting 2026 with us. ❤️
Today we’re celebrating #1in8Day honoring the 1 in 8 Americans who have worked at a McDonald’s restaurant and the incredible crews right here in our community. To our local McDonald’s Owner/Operators, managers, and crew members: thank you for supporting families at Ronald McDonald House Charities Piedmont Triad and helping keep families close when it matters most. 🍟❤️ #1in8 #RMHC #KeepingFamiliesClose
Just before Christmas, our Ronald McDonald House got a Special visit from @wakefootball Special Teams! They prepared bagged lunches and delivered them to our Family Room at Atrium Levine Children's Brenner, so families with children in the hospital could access a free, nutritious meal in a supportive environment steps away from their child's bedside. The players were generous and gracious, spending time interacting with guest families, touring our facility, and signing the lunch bags ❤️ Tomorrow, they're closing the season in the Duke's Mayo Bowl and we'll be rooting for our Deacs! We truly appreciate the difference they made for families facing tough times this holiday season.
As we step into 2026, we invite you to continue walking beside families at Ronald McDonald House. Join us through volunteering, touring, or supporting us this year. 🏠❤️ #newyear #happynewyear #gratitude #keepingfamiliesclose
As 2025 closes, we reflect on a year filled with compassion, care, and community. From meals served to families supported — your impact reaches farther than you know. #newyear #wrapped #rmhcpt #KeepingFamiliesClose
🥂 𝗛𝗲𝗿𝗲 𝗰𝗼𝗺𝗲𝘀 𝘁𝗵𝗲 𝗷𝗮𝗰𝗸𝗽𝗼𝘁 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻 𝗶𝗻 𝗮𝗱𝘃𝗮𝗻𝗰𝗲: What are you doing April 30th? Make your plans to join us for our third annual Wine Women & Shoes fundraiser at Legacy Stables. 🍷 This year we're adding some extra bling and extra bubbly! Tickets open to the public February 1.
#HappyHolidays #25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
On Christmas Eve, we invite our community to light their Luminaries in honor of families walking hard roads with brave hearts. We will be lighting ours here at the House too – a glow of love and support.
#25Days #25waysin25days #RMHCPT #adventcalendar
#25Days #25waysin25days #RMHCPT #adventcalendar
