A “Home Away From Home”
Ronald McDonald House Charities® Piedmont Triad provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. Our House is a “home away from home” located steps away from Atrium Health Levine Children’s Brenner Children’s Hospital, right down the road from Novant Health Forsyth Medical Center, and close to other medical facilities, allowing quick accessibility to a child’s bedside.
Services Provided
- 36 bedrooms with private baths
- Communal kitchen with pantry items, fresh foods, and meals provided through community donations
- Living and play areas including an outdoor playground
- Linens, towels, and toiletries
- Family Support Services program including education, recreation, and referral services
- Resource Library, Computer, and Wi-Fi access
- Complimentary laundry rooms
- Secure facility with staff available onsite 24/7
- Knowledgeable, caring staff and volunteers whose main priority is our families
Eligibility
Guest families must live outside of Forsyth county and have a child 18 years old or younger who is receiving medical treatment in our community in order to be eligible to stay.
Exceptions to the eligibility standards apply, contact (336) 723-0228 to determine if you qualify.
Check-In
During check-in, a member of our Guest Services staff guides families through all paperwork, shows them the house, and answers any questions. Please ensure that each adult staying in the House has a photo ID on hand when checking in.
Check-in times are seven days a week:
Monday – Friday: 9:00 a.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 1:00 p.m.
Sunday: 2:00 p.m. – 8:00 p.m.
After-hours check-ins are available with advanced approval.
Parking
Parking is free, but limited. In order to ensure families have parking we ask that if you are visiting with a large group to carpool.
June 9 is National Meal Prep Day! Thanks to the hard work of many volunteers, families staying at our Ronald McDonald House not only come home to a nutritious meal, they often have lunches prepped and ready to take along to the hospital. It's one less thing families need to think about during stressful times. 🏠❤️
This year, local university students visited our House, met volunteers, and learned about our mission firsthand. One student's reflection captured something we hope every family feels: "You're not alone." Sometimes support looks like a place to stay close to the hospital. Sometimes it's a meal, a conversation, or a game of Bingo. Sometimes it's simply knowing there are people walking alongside you.
When families stay with us, we hope they find more than a place to sleep. We hope they find moments of comfort, community, and normalcy when they need them most. 🏠❤️
Summer often means vacations, celebrations, and time together. But for some families, summer suddenly looks very different. When a child needs medical care, plans change. Our House helps families stay close to each other and the care they need. 🏠❤️
Care happens here every day ❤️🏠
If your child were hospitalized for weeks, where would you stay? It’s a question many families never expect to ask. Because of this community, families never have to face that question alone.
The next time you visit a local McDonald’s, round your order up to the next dollar to support the families at our Ronald McDonald House. Small change. Big impact! 🍟❤️🏠
In every hospital room is a family doing their very best. Parents become caregivers. Advocates. Comforters. Decision-makers. Our role is simple: to help support families so they can focus on being together. ❤️ 🏠
A few simple items can help make difficult days feel a little lighter. 🩵 Our summer wishlist helps provide comfort, care, and moments of normalcy for families staying close to their child’s medical care. rmhcpt.org/wish-list #wishlistwednesday #givingback #getinvolved
The Triad continues to show up for families at our Ronald McDonald House in extraordinary ways. Every meal served, every room prepared, and every moment of comfort is made possible by this community. Thank you for helping families stay close when it matters most. ❤️ 📷 @bayadahhc (thank you Greensboro, Hickory, & Winston-Salem teams!)
Moments of comfort matter. ❤️🏠
Some families spend summer making vacation memories. Others spend it navigating hospital stays and long days of medical care. But even during hospital journeys, families still need time to laugh, play, and simply be together. ❤️🏠
One conversation. One meal. One small act of kindness. That’s how community is built here every day. ❤️ Have you ever volunteered with us before? ⬇️
When a child is hospitalized, the whole family is affected. That’s why Ronald McDonald House exists: to help families stay close, care for one another, and find comfort during difficult days. On International Day of Families, we’re reminded that supporting children also means supporting the people who love them most.
Love shows up in quiet ways here. A warm meal. A soft place to sleep. Coffee before an early hospital visit. A community that understands. ❤️🏠
Families don’t only need support on the hardest day. They need it throughout the long days of treatment and recovery. This week, we’re especially grateful for the people who choose to care for families month after month.
When a child is hospitalized, life changes instantly. Summer plans pause. Routines disappear. Families focus on one thing: staying close to their child. Ronald McDonald House is here to surround families with comfort, care, and community when they need it most. ❤️🏠
📣Our programs and services continue to expand, and YOU could be the perfect fit for our growing team! We're hiring full-time and part-time positions: Full-time Housekeeper and Hospitality Services Specialists in Forsyth and Guilford counties. Find the details at rmhcpt.org/who-we-are/careers
Today, we’re holding space for the many people who show up with love, care, comfort, and strength for children and families every day. At our Ronald McDonald House, we see firsthand how powerful it is when families can stay close during a child’s medical journey - whether that support comes from a mom, dad, grandparent, sibling, guardian, chosen family member, or someone who simply refuses to leave a child’s side. To everyone nurturing, comforting, advocating, and loving through life’s hardest moments: we see you, and we celebrate you today.
Together is the best medicine 🏠❤️ Because of this community, all 36 bedrooms in our House can now be supported for more than 3 weeks. Thank you for making Wine Women & Shoes 2026 such a meaningful night for families with seriously ill children.
